Frequently Asked Questions

We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.

Finla is an e-commerce platform that offers a wide range of products. You can browse, select items, and place orders through our website or mobile app.

Finla provides a diverse selection of essential and unique products, including electronics, fashion, home goods, and more.

To create an account, visit our website or app, click on "Sign Up," and follow the registration process.

Yes, we prioritize the security of your personal information. Please refer to our Privacy Policy for more details.

We accept various payment methods, including credit/debit cards, digital wallets, and cash-on-delivery.

Yes, we do offer cash-on-delivery for your convenience.

After placing an order, our team will process and deliver your products to your specified address. You will receive order tracking information.

Delivery charges and times may vary based on your location and the type of products ordered. You can find detailed information during the checkout process.

Yes, we have a return and exchange policy. Please review our Returns and Refunds page for specific details.

You can reach our customer support team through email, phone, or by using the chat support feature on our website or app.

Yes, we offer a loyalty program that rewards you for your purchases. You can find more information in your account settings.

We frequently run promotions and discounts. You can check our website, app, or subscribe to our newsletter to stay updated.

Yes, you can track your order status by logging into your account or using the order tracking feature on our website.

If you receive a damaged or defective product, please contact our customer support team, and we will assist you with the return or exchange process.

You can manage your email preferences in your account settings or use the unsubscribe link in our promotional emails.

Currently, we primarily serve customers within India, but we are exploring international shipping options for the future.

We take data privacy seriously. You can review our Privacy Policy for details on how we handle your data.

At this time, we operate with our own product inventory. We may explore third-party seller options in the future.

No, Finla is a free platform, and there are no membership fees to use our services.